Credit or debit card: We work with a TPV VIRTUAL 100% SSL SECURE Ibercaja Bank uses the medium of CECA (Spanish Association of Savings Banks) to ensure the security of the transaction, both trade and the client safe.

The procedure is safe, as a payment guarantee the authenticity of the user of the card payment system with 3D Secure (Verified by Visa / MasterCard SecureCode) directs the after inserting the card, the expiry date of the card, and the security code (CCV), which are the last three digits on the back of the card, on the side, where is your bank card. If you have an account on the Internet from your bank, you must enter your password and confirm the transaction, if they do not have e-banking account, your bank will follow the steps.

Entire process may take a few seconds on the transaction, and in any case if they think that your bank is a fraud or deception, but ComprasParaMascotas assure you that it is safer for They authentication and use your card illegally, the process is to manage your data and your bank to confirm their authenticity, in any case, neither trade nor anyone else can use your keys, or account numbers, or perform a transaction, you have not accepted. I stress, 100% sure, just this solution ensures: Secret in the communication between the client / Commerce and the virtual POS, because the whole dialogue with SSL 2.0 encryption keys of 128 bits. Backup trade and the integration of data between the client / trade and the virtual POS. Customer authentication for all questions in this regard do not hesitate to contact us or atcliente@comprasparamascotas.com soporte.tpv @ ceca.es, where they may indicate that our Virtual POS is 100% secure.

Bank Transfer: In this case, we will list a bank account to which the bank Ibercaja to the transfer, in the event that the transfer is made from another bank is usually in our revenues in an account within 48 hours as we proceed to place your order and deliver to you our bank in the same order will be on the same day.

Cash: This method is only an additional cost of 3 euros, will be at home and can pay when you receive it.

Paypal, generally known method guarantees that the Internet safer for users and business.

Select the payment, which you most interested in, and how we always say, do not hesitate to ask any questions you have, we will immediately respond.

Shipping

Programs are usually in Spain, with "Post", the prices depend on the weight and volume, for instance an article that your weight is equal to or less than 2 kg, has a dispatch from 6.99 euros, and that proportion remains under consideration of the prices in the postal packages Azul.Nuestros texts have a field house and weight when it comes to the confirmation of the order on the computer system calculates the amount to be paid in this context that is not always the same amount in shipping is depending on the weight and volume of the article.

The prices in our shop are inclusive of VAT and prices are valid for Spain and for Europe. Delivery times are listed in the shipping section. In the case of a transfer delivery time from the date of entry into our bank account / income for the payment of your order or upon receipt of evidence of the performance of banking income by e-mail e-mail or fax. In the case of a payment or reimbursement against card delivery from beginning to end, if the purchase, but in some cases due to the characteristics of the order against the option of refund may be requested confirmation of the same. If you make a payment or a transfer to the bank Ibercaja your order immediately. If you are a transfer from another bank or building, please note that this is not effective until 48 hours have to work.

Returns

ComprasparaMascotas works for you are satisfied with your purchase and offers various methods of repayment in the event that happens. If you are in some cases, it is necessary equipment paraMascotas status within 7 days after delivery of the goods, this can be one of the following:

Reported in the "Contact" on this site in writing to the address atcliente@comprasparamascotas.com If the type of effect, if you want to get the same product again the subject of the claim, if you want to change it to another product that meets their needs best fit, or that it be returned. Outside the period of 7 days back, but the manufacturers warranty. If

prefer to speak with us by phone, if the e-mail, tell us your phone number and call you as soon as possible to discuss the details in the first person, and you do not mention the cost.

Possible cases of return:

If you order:

The product is defective or has been damaged during transport. You can use the product in its original packaging with all accessories, if ComprasparaMascotas shipping caused by the product and return the same. ComprasparaMascotas the product is no cost to you. In the case of breakage during transport is impresindible we communicate via e-mail on the same day after receiving the goods and have the break. Back smooth. ComprasparaMascotas offers the possibility of restoring order without compromise, provided it within 7 days as required by law, and found it in perfect condition and in their original packaging. In this case, they must pay the shipping of the return. These foods must be unopened, do not accept the return of the food that is open. If the products do not arrive in perfect condition ComprasparaMascotas reserves the right to a lower amount for your order.

You do not have the request and wish to cancel or modify it: If your order has left our warehouse, and not with an impact on our own, ComprasparaMascotas require compensation for the cost of shipping and return. If your order has not yet begun to be processed, you only need to know about your change or cancellation, and no cost to you.

If you want to change other than price and place of transfer or credit card, when the lowest price they will pay the difference.

Remember, not always the packaging of products to ensure that they are in perfect condition. Before the opening of each product, please check whether all the products you requested (model, color, action, finished, etc. ...), the claims immediately, if it is an anomaly. In the event of an anomaly in a product, please do not throw the original packaging.

We will send you by e-mail address on the return of the article, and should always include the serial number to it, and a copy of the e-mail.

Guarantees

All our products are guaranteed against manufacturing defects. The warranty does not cover damage caused by improper use or normal wear and tear.